Annual Report 2024

Annual Report 2024

In 2024, our company continued its journey with steady steps and relatively stable progress, despite various obstacles that significantly impacted different aspects of our work. Despite the global economic turmoil, we continued to pursue our vision of becoming the leading service company in Syria. We always strive to develop ourselves and meet our customers’ aspirations, desires, and needs to gain their satisfaction. To achieve this long-term vision, the company’s vision, added value, and a set of goals for 2024 were identified, and many achievements were made:

Goals, Vision, and Added Value for 2024:

We present the company’s goals, vision, added value for 2024, what has been achieved, and the completion rate:

Company’s Vision for 2024:

“Enhancing Comprehensive Integrated Services” We achieved the vision by implementing a remarkable range of integrated services, canceling minor services, and specializing only in comprehensive services.

Added Value for 2024:

“Integration in Work” We achieved added value by enhancing integration in our work as one of our unique points of distinction, paying great attention to this aspect to achieve it and our unique excellence.

Goals for 2024:

  • Focus on comprehensive services, and specialize in them: We achieved this by focusing efforts solely on comprehensive services and completely canceling minor services.
  • Increase sales volume by 5%: Achieved with a completion rate of 173.5%.
  • Target quality clients, strengthen the network of relationships, and make new strategic agreements: We provided very high-quality services to companies like Aleppo Old Electricity Company and the Aleppo Winter Club, in addition to important services for some very significant clients.
  • Maintain regular offers and interact with the market: We implemented a series of offers throughout the past year and achieved great results.
  • Develop ideas for new service groups: We were unable to develop new service groups as the focus was on opening new branches, which we have not yet achieved.

Additional Achievements for 2024:

  • Reached 368 clients, signed 94 service implementation contracts, and provided 130 services.
  • Provided a range of services to 5 clients.
  • Delivered services with high flexibility and top-level organization to achieve customer satisfaction and ensure their loyalty.
  • Delivered very high-quality services, including an integrated four-stage service as part of the social responsibility in the Aleppo Old Electricity Company, in addition to providing comprehensive cleaning services for the Aleppo Winter Club premises.
  • Achieved 100% satisfaction among our clients.

Hosa Wa Nos

31.12.2024

 

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