Integration of services Provided by Hosa Wa Nos

The core of quality is to ensure customers satisfaction and to meet their requirements, and one of the most important components of service quality is the integration of these services.

In Hosawanos, we provide all the requirements of our service, to integrate our services, meet customers’ requirements and to earn their satisfaction and loyalty.

We offer our services within a high degree of integration, that exceed customers’ expectations in some details. According to the feedbacks on our service by the clients after doing business with us, they were astonished, and the finer details were unexpected.

Our cleaning service includes providing cleaning materials and equipment and the adequate human staff for each area, as well as carrying out accumulated dirt (In cases of closed places for a long period of time) to the designated places. In addition, we offer repair service to all that needs repair, such as furniture, windows, sanitary facilities in homes, and electrical maintenance as well.

It’s a complete cleaning service; that includes carrying out dirt, and maintenance, in order to get a place ready to use, without the need to make any effort by the client.

We provide integrated well-thought-out services; to bring convenience to the customers, and to gain their loyalty to our company.

How We invest in Time at Hosa Wa Nos

Time is considered as one of the most invaluable assets, one that we dedicate great focus for.

In Hosa Wa Nos, time is considered the main factor to adhere to and utilized to attain satisfactory results for everyone in a timely fashion (the agreed-upon timeframe with the client).

We are keen to adhere to the agreed-upon dates (Inspection date, implementation date, delivery date), through organizing, planning and management; It’s a feature that contributes to giving our clients satisfaction, which is the added value that we provide to customers in Hosa Wa Nos.

Expatriates constitute a large segment of our customers, they always express their relief and joy with our commitment to time, and our absolute punctuality, which is a great advantage for us in attracting them to request our services.

Hosa Wa Nos invests in its time, and that of the client’s, in the best possible way for both parties to retain contentment for all.

Hosa Wa Nos & Cultural Diversity

The environments and cultures that make up the Syrian community vary in traditions, customs, and characteristics, including eating habits, lifestyles, and outer appearance.

In Hosa Wa Nos, we respect differences, diversity, and the richness of our society’s cultures; we consider the needs shaped by the customs and traditions of each environment, which contributes to providing comfort to everyone, including employees and customers, to achieve the desired results in the best possible way.

The main ingredient for business success, growth, and development, is workers’ comfort in the workplace; And that’s what we believe in and work on in Hosa Wa Nos.

For instance, one of our female workers, and according to her culture, doesn’t accept wearing anything but her costume, and doesn’t accept wearing the company’s uniform. At first, she was forced to wear the uniform but after some reconsidering, she was allowed to wear whatever she wants, which gave her a great comfort that reflected on her work and outcomes.

We take into consideration the customers and their cultures and their own variations of cleaning methods, to deliver the desired outcome in the best way known and likable by the clients, so they can be in a state of rest, and that’s our added value in Hosa Wa Nos.

Out of our belief in diversity, differences, and respect for all cultures, we try hard in Hosa Wa Nos, to promote respect towards all environments and cultures, and to participate in the realization of peace.

Agile Management in Hosa Wa Nos

Agile management is a modern approach to project management, based on flexibility, gradual build-up and quick trials, where the project is divided into pieces or small projects which can be completed in a short period. Thus, the project is completed and launched incrementally, rather than building the entire project and launching it all at once.

In Hosa Wa Nos, we adopt agility as a management method, and we always seek to achieve small goals step-by-step to greater accomplish objectives.

We offer a cluster of services, each initiated by the Agile management method, starting from forming an initial structure for it. Then, launching the service and building its details through the ideas and opinions of our customers, up to the final form of the service, which is constantly evolving and changing, and of an ongoing constructiveness in line with the changing needs of customers.

We have the speed and flexibility to launch new services according to the urgent needs in the market to meet the demands of customers while delivering profits for Hosa Wa Nos; e.g. the sterilization service that was launched in 2020 within one week to meet the urgent needs of customers as a result of COVID-19, which was developed within one month, and reaching its current form that meets the needs and desires of clients.

We are building Hosa Wa Noss step by step to achieve the objectives and vision for which Hosa Wa Nos emerged in the first place.

Al-Raes Mosque

 

Hosa WaNos comes hand in hand with social responsibility, and is a pillar of support for the whole city.

By the end of April, and as means of preparations for the holy month of Ramadan, we provided a cleaning service for the women’s section in Al-Raes Mosque, out of our sense of responsibility towards society.

Saint Georges Church

Ever since we have founded Househ Wa Nos, we took it upon ourselves to consider social responsibility in all of our work, and to be a rock to support our city in all fields

By the start of April, we have provided, at no additional charges, our cleaning service to the church of Saint Georges, to work by the social responsibility concept.

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